Water & Sewer
Keeping it All Together
NineStar’s wet utilities are another addition to the one-stop-shop our members enjoy. Built with smart growth for Hancock County in mind, our water utilities deliver reliable, cost-conscious service and allow our member homes, businesses, and schools the convenience of bundling them together with the other productsĀ we provide.
Frequently Asked Questions
STEP 1: Login or Sign up for SmartHub HERE
STEP 2: Click on the “notifications” tab drop-down at the top and choose “manage notifications”
STEP 3: Choose “on demand” and enter a cell number or email for the Boil Water Alert and Boil Water Cancel messages.
For help call 317.326.3131 or email customerservice@ninestarconnect.com
We’re in the water and sewer business because offering well-managed infrastructure, including these important services, to underserved rural, unincorporated areas drives economic growth in the community, which is good for everyone. Our services increase land value across east central Indiana and encourage economic growth that, in turn, creates a larger tax base and decreases individual tax burdens. And, we deliver high-quality tap water, too!
Contact us at 317-323-3131.
View and download PDFs for rules, standards, and the subdivision application here.
NineStar has three water quality reports available:
2023 Water Quality Report for Gem Utilities
If you need to pause or cancel your service plan, call us at 317-326-3131, or fill out our online form.
The Co-op Difference
NineStar Connect is a nonprofit electric and communications cooperative, so we don’t sell to customers or work for shareholders. Instead, we have members who are actually our owners.
Learn MoreThe Co-op Difference
NineStar Connect is a nonprofit electric and communications cooperative, so we don’t sell to customers or work for shareholders. Instead, we have members who are actually our owners.