Security & SmartConnect
Frequently Asked Questions
We do offer custom installations so you can design your system to fit your needs and situation. Available features include pet-friendly motion detectors and wireless capabilities, which allow you to turn your system on or off from your drive-way. Designed to be flexible, our systems may also be expanded with additional sensors or devices as needed.
Our customer service representatives and trained technicians will quickly respond to your call and provide support 24/7 and 365 days a year.
It’s possible to save up to 20% on your home-owners insurance.
PERS is a tool for NineStar Connect members who need a way to easily summon emergency help. The device can be worn as a wristband or necklace and allows its user to reach a home security professional at the touch of a button.
SmartConnect can intelligently control household functions, such as thermostats, door locks, and appliances, from any location, using one simple-to-use interface.
SmartConnect can help your business be more secure and efficient with features such as remote access control, security alerts, and climate regulation.
If you need to pause or cancel your service plan, call us at 317-326-3131, or fill out our online form.
The Co-op Difference
NineStar Connect is a nonprofit electric and communications cooperative, so we don’t sell to customers or work for shareholders. Instead, we have members who are actually our owners.
Learn MoreThe Co-op Difference
NineStar Connect is a nonprofit electric and communications cooperative, so we don’t sell to customers or work for shareholders. Instead, we have members who are actually our owners.