Lobbies Temporarily Closed
In response to the outbreak of the COVID-19 virus, and Hancock County being classified in the red category, our lobbies will remain closed to the public through January 22nd. Although our offices will be closed, we are here and ready to serve our members and customers.
Payment Options: Click HERE to view our payment options.
Customer Service: 317-326-3131 Mon – Fri 7:30am – 5pm, Sat 8am – Noon
Technical Support: 317-326-4357 24/7/365
Need help? We’re ready to support you.
Maybe something’s not working—or maybe you just need a little help getting set up. Browse our Resources & Troubleshooting guides for answers to frequently asked questions. You can also reach out directly by phone, start a live chat, or fill out the form below. Either way, we’re here for you, 24/7.
Available 24/7/365
Call our
in-house team
317-326-4357
Billing or Account Question?
For questions about billing or your NineStar Connect account, please call 317-326-3131.
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NINESTAR NERDS
NineStar provides network and PC installation and repair services. Whether you want to setup and configure a PC, install a wireless router, or just ask a technical question, we’ll connect you with one of our highly-qualified technicians.